Tag Archives: The Independant

Amazon tops customer satisfaction ratings for fifth year in a row

Amazon has held its position as the best-performing retailer in the UK for customer satisfaction as streaming service Spotify, restaurant chain Prezzo and British Gas made the ranking for the first time. Amazon, who took the top placing for the fifth consecutive time, was closely followed by First Direct and Yorkshire Bank in the biannual poll of more than 10,000 ...

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NHS doctors warn medical care is deteriorating as nearly 75% report staffing shortages on wards

NHS doctors are warning that care being delivered across the health service has deteriorated in the past 12 months, according to a survey by the British Medical Association. This may be driven in part by chronic staff shortages, which the BMA warns is forcing doctors to “juggle patients”. Seven out of ten hospital doctors (71 per cent) warned there are gaps on shift ...

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Female prison inmates subject to 'excessive strip-searching' despite many being victims of sexual abuse

Female prisoners are being subject to “excessive strip-searching” despite evidence that the process can risk retraumatising vulnerable women, many of whom will have experienced sexual or physical abuse. An inspection of HMP Peterborough – the only jail in England and Wales that holds both women and men on a single site – found “very high” use of force by staff ...

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UK construction worker shortage hits record, warns trade association

A shortage of construction workers faced by small and medium-sized businesses has hit its worst level on record, threatening the Government’s grand plan to build hundreds of thousands of houses annually, research conducted by the Federation of Master Builders has revealed. The FMB, in its quarterly report on the state of the industry, found that companies are particularly struggling to recruit ...

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More than 30,000 instances of abuse in sheltered housing over last three years, finds investigation

More than 30,000 instances of abuse have taken place in sheltered housing against elderly or disabled people over the last three years, a BBC File on Four investigation has revealed. And although data collected from local authorities shows that the instances of abuse have increased by 30 per cent from the period 2014/15 to 2016/17, it is believed that this could be the ...

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White House changes voicemail to blame Democrats for government shutdown

The White House has changed its public answering machine message to blame Democrats for the fact they are not taking calls. The prerecorded message normally gives callers the chance to leave a voicemail for the US president but has been amended to reflect the fact America is in the middle of a government shutdown. The voicemail – which can be ...

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Mike Pence's Israel visit shows that Donald Trump is prepared to weather criticism over Jerusalem decision

Caution had always been the watchword for much of the world when it came to the Israel-Palestinian conflict, working on a mutual agreement on the need for dialogue – with the thorny issue of the status of Jerusalem. The US broke with that tradition, and decades of foreign policy, when President Donald Trump announced last year that Jerusalem would be ...

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Alexis Sanchez takes parting shot at Arsenal critics before completing transfer to Manchester United

Alexis Sanchez has left Arsenal with a parting shot at his critics, hitting out at former players “who have spoken with no knowledge of what happens inside the club and cause damage”. United announced on Monday evening that they had signed Sanchez from Arsenal in a swap deal with midfielder Henrikh Mkhitaryan. Sanchez has signed a four-and-a-half year deal with ...

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Manchester City playmaker Kevin De Bruyne signs new five-year contract

Kevin De Bruyne has signed a new five-year contract at Manchester City, with the 26-year-old set to stay at the Etihad until 2023. The Belgian has been the outstanding player in the Premier League’s outstanding team this season, excelling in a midfield role under the tutelage of Pep Guardiola. De Bruyne’s pre-existing contract was not set to expire until 2021, but ...

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Arsene Wenger praises Henrikh Mkhitaryan as a 'very complete player' following Arsenal transfer

Arsene Wenger has described Henrikh Mkhitaryan as a “very complete player” following the Armenian’s switch from Manchester United to Arsenal. The player has signed a three-and-half-year contract at the club, replacing Alexis Sanchez who moves in the opposite direction to Old Trafford. Speaking after confirmation of Mkhitaryan’s transfer, Wenger said: “Henrikh is a very complete player. He creates chances, he ...

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